WELCOME toTOKYU PLAZA SHIBUYA

A space designed for adults with a sophisticated urban sensitivity. Those who know the value and richness of time and cherish the goodness of things that are real and essential, yet still remember to have fun. We hope you find joy in “maturing” overtime at Tokyu Plaza Shibuya as part of your metropolitan lifestyle.
ALL SHOPS

INFORMATION & SERVICE

Mainly Accepted Credit Card

Credit cards with the logos of VISA, MasterCard, American Express, JCB, China UnionPay, Diners Club are accepted.

* The type of accepted credit cards varies with each store.

Not applicable stores

  • ・SUMITOMO MITSUI TRUST BANK
  • ・GMO
  • ・KARADA BESTA
  • ・LIFE TUNING DAYS
  • ・High Premium H.I.S. Hills Shibuya
  • ・Hoken Minaoshi Honpo
  • ・NANBOYA
  • ・BODY ARCHI
  • ・MEMOLEAD RESORT WEDDING
  • ・Ramen Due Italian
  • ・Sakai Dental Clinic
  • ・TOKYU LIVABLE

Tax-Free shop

Overseas customers can enjoy tax-free shopping in some of the shops.

Tax Exemption Procedure/Payment Information

Restrooms

3F - 7F
Changing room (4F women's restrooms)
Baby chair: 1 per restroom

ATM

2F (inside Sumitomo Mitsui Trust Bank)

AED

B1F, 2F, 17F

Kids' space

6F, 7F
Nursing space (women only), diaper changing station, water heater for baby formula, diaper disposal

Free Wi-Fi

Available up to two hours per month per connection. Authentication using a social media account or email address is required.

Multipurpose toilet

2F - 8F
(Ostomate toilet)

Smoking room

4F, 5F, 7F

Advance payment machine for parking

B3F parking area waiting room
(Accepts: Cash, credit, transportation IC cards, etc.)

Mobile batteries

2F

Duty-free counter

3F

About Assistance Dogs and Pets

At Tokyu Plaza Shibuya, You can enjoy your shopping with your pets .

Please observe the following rules so that all customers can spend their time comfortably. Some facilities and stores may not be available. Please note that.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are allowed in the entire building.

Please be sure to bring it in a carry bag inside the building.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are excluded.
The facility is not responsible for any troubles between customers regarding pets.It is the owner's responsibility to deal with excrement disposal, equipment damage and injury caused by your pets.Please do not leave your pet alone and be sure to be accompanied by the owner.Please refrain from entering customer facilities such as nursing rooms and smoking areas.In the shop & restaurant store, please follow the rules of each store.

SHOP GUIDE

メモリード リゾート ウェディング

5F Services

MEMOLEAD RESORT WEDDING

AKOMEYA食堂

2F Japanese Restaurant

AKOMEYA SHOKUDO

OSAKAきっちん。

6F Teppanyaki

OSAKA Kitchen。

English OK

LANVIN COLLECTION

3F Shop

LANVIN COLLECTION

Tax Free

AKOMEYA TOKYO

2F Shop

AKOMEYA TOKYO

Tax Free

THE SUNRISE SHACK HAWAII

3F

THE SUNRISE SHACK HAWAII

ALL SHOPS

OPEN HOURS

Shops

2-5F

11:00 - 20:00

Shibuya Grand Shokudo

6F/7F

11:00 - 23:00

SUMITOMO MITSUI TRUST BANK

2F/5F

2F ATM
8:00 - 21:00
Weekdays 9:00 - 17:00
Sat, Sun, holidays 5F counter
10:00 - 20:00
Weekdays, Last entry: 7:30 PM 10:00 - 18:00
Sat, Last entry: 5:30 PM Closed
Sun, holidays

Sakai Dental Clinic

8F

10:00 - 13:00,
14:00 - 18:30
Closed
Sun, holidays

TOKYU LIVABLE

8F

10:00 - 18:00
Closed
Tue, Wed

SHIBU NIWA

17F

11:00 - 20:00

BAO by CÉ LA VI

17F

11:00 - 23:00
L.O.22:00

CÉ LA VI RESTAURANT & SKY BAR

18F

Lunch
11:00 - 15:00
Cafe
14:00 - 16:00
Dinner
16:00 - 23:00
L.O.22:00

*Some shops’ operating hours may differ.

Closed:
1/1 and Irregularly day once a year
☆Parking
AVAILABLE
7:00 - 23:30 (23:00 LAST ENTRY)
※UNABLE TO ENTER/LEAVE from 23:30 to 7:00

ACCESS

Address

1-2-3 Dogenzaka,Shibuya-ku, Tokyo, 150-0043

Visitors arriving by train

  • Approx. 1-minute walk from JR Yamanote Line/Saikyo Line/Shonan-Shinjuku Line Shibuya Station South Entrance West Exit
  • Approx. 3-minute walk from Tokyu Toyoko Line/Tokyu Den-en-toshi Line/Keio Inokashira Line and Tokyo Metro Hanzomon Line/Ginza Line/Fukutoshin Line Shibuya Station

From Narita Airport

Narita Airport Station /Airport Terminal 2 Station

JR Narita Express 76 min.

Shibuya Station

3 min. on foot

TOKYU PLAZA SHIBUYA

Narita Airport Station /Airport Terminal 2 Stataion

Keisei Skyliner 40 min.

Nippori Station

JR Yamanote Line 30 min.

Shibuya Station

3 min. on foot

TOKYU PLAZA SHIBUYA

Narita Airport Station /Airport Terminal 2 Stataion

By car 80 min.

TOKYU PLAZA SHIBUYA

From Haneda Airport

Haneda Airport Terminal 2 Station

Tokyo Monorail 2 min.

Haneda Airport Terminal 1 Station

Tokyo Monorail 4 min.

Haneda AirportInternational Terminal Station

Tokyo Monorail 13 min.

Hamamatsucho Station

JR Yamanote Line 19 min.

Shibuya Station

3 min. on foot

TOKYU PLAZA SHIBUYA

Haneda AirportDomestic Terminal Station

Keikyu Kuko Line 14 min.

Shinagawa Station

JR Yamanote Line 12 min.

Shibuya Station

3 min. on foot

TOKYU PLAZA SHIBUYA

Haneda Airport

By car 30 min.

TOKYU PLAZA SHIBUYA

OPEN HOURS

Shops

2-5F

11:00 - 20:00

Shibuya Grand Shokudo

6F/7F

11:00 - 23:00

SUMITOMO MITSUI TRUST BANK

2F/5F

2F ATM
8:00 - 21:00
Weekdays 9:00 - 17:00
Sat, Sun, holidays 5F counter
10:00 - 20:00
Weekdays, Last entry: 7:30 PM 10:00 - 18:00
Sat, Last entry: 5:30 PM Closed
Sun, holidays

Sakai Dental Clinic

8F

10:00 - 13:00,
14:00 - 18:30
Closed
Sun, holidays

TOKYU LIVABLE

8F

10:00 - 18:00
Closed
Tue, Wed

SHIBU NIWA

17F

11:00 - 20:00

BAO by CÉ LA VI

17F

11:00 - 23:00
L.O.22:00

CÉ LA VI RESTAURANT & SKY BAR

18F

Lunch
11:00 - 15:00
Cafe
14:00 - 16:00
Dinner
16:00 - 23:00
L.O.22:00

*Some shops’ operating hours may differ.

Closed:
1/1 and Irregularly day once a year
☆Parking
AVAILABLE
7:00 - 23:30 (23:00 LAST ENTRY)
※UNABLE TO ENTER/LEAVE from 23:30 to 7:00